Retain Copies of Sent Emails

Acclamare provides a means to send copies of outbound emails to one or more centralized email addresses for the purpose of archive logging. This is done by assigning a BCC address to selected documents.

Under File Maintenance - Printing - Document Control, set the "BCC Address" field to the email address you would like a copy sent to. When you email that particular document, a copy of the email and it's attachments will be automatically sent to the address you have specified here.

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Note that the copy is sent to the address specified without regard to the user that sent the email. The common setup is:

  • Your company will establish an email address such as AcclamareEmails@yourcompany.com.
  • In the BCC fields, you would assign that email address.
  • In each users Outlook or Gmail client, you would configure the user to also have access to the Inbox of AcclamareEmails@yourcompany.com. (Contact your IT contact for configuring your email client).


Using the above approach allows for a single repository of emails sent from Acclamare, and the users given access to that Inbox will be able to check and review email history. If desired, you can create a more granular approach by sending particular documents to different email addresses. For instance, you could establish and assign unique BCC Addresses for a purchasing documents, sales order documents, and invoicing documents.